Privacy policy

At Naturance, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect
We collect personal information that you provide when you place an order, subscribe to our newsletter, or contact us for support. The information we collect may include:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information

We also collect non-personal information, such as browser type, IP address, and usage data, to improve the functionality of our website.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, products, promotions, and updates.
  • To improve our website and services based on your preferences and feedback.
  • To send marketing emails, newsletters, and offers (only if you have opted-in to receive them).

3. Data Protection
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use encryption technologies, such as SSL, to secure your payment information during transactions.

4. Sharing Your Information
Naturance does not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers, such as shipping companies or payment processors, to complete your order. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

5. Cookies
We use cookies to enhance your browsing experience on our website. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and improve site functionality. You can disable cookies through your browser settings, but this may affect some features of our website.

6. Your Rights
You have the right to access, update, or delete your personal information. If you would like to exercise these rights, or if you have any concerns about the information we hold, please contact us at info@naturance.shop.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be noted at the bottom. We encourage you to review this policy periodically.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@naturance.shop

This Privacy Policy was last updated on [11 Nov 24].